Hunch – uncovering behavioural correlations

June 23rd, 2011 by

Been looking at the work Hunch are doing with the Teach Hunch About You project. How cat or dog owners have different TV show tastes – we have a dog and like House so that fits….and how frequency of flying fits with aisle vs window preference – again we fly a lot and swear by the aisle so that fits too.
Have a look at the blog and try the survey

http://blog.hunch.com/?p=49864

Hunch Charts

From the Hunch Blog


PHD use COG implicit tracking to prove radio works

June 16th, 2011 by

PHD worked with Global Radio to try out the Neuro-Evaluation approach on frozen food firm McCain’s recent ‘Family of the Month’ promotion, which ran on the Capital and Heart station networks.

They used COG’s IRT implicit test, and the research showed strong gains post-campaign for the ‘family-oriented’ attribute in particular. Overall, emotional connections showed “significant positive movement”, PHD said.

Full article at http://www.research-live.com/4005405.article


Thank you FORM

June 3rd, 2011 by

Big thanks to Paula and the team at FORM who created the wonderful eye tracking film. www.form.uk.com


Eye Tracking via WebCam

June 2nd, 2011 by

Just seen this article on Fast Company – great idea but a bit worried about quality

http://www.fastcompany.com/1756615/youeye-crowdsourced-eye-tracking-usability-testing


In Show Behaviour – Eye Tracking Live Events

June 1st, 2011 by

FaceTime, our Events Industry Client has just uploaded a lovely film of the findings of our mobile eye tracking research. If only all presentations were this engaging


A night at the APG

May 18th, 2011 by

At Wallacespace last night to hear Kevin Duncan, the great summariser. Good to see some old friends, and really helpful to hear his and others views of useful and rubbish marketing and business books. Turns out no one has managed to finish The Black Swan which cheered me up.

Kevin has a really useful blog at http://greatesthitsblog.com/  – encourage everyone to use the resource and I guarantee you will find something new.

I liked the sound of some of the new books he mentioned – so got the first chapter sent to my Kindle – I have a feeling that will be all of them I will ever need to read (I love the sample function on Kindle…..)

I did also like what he had to say about Seth Godin – but the trouble is that I found Poke the Box helpful too – a real kick up the backside

Follow http://sethgodin.typepad.com/ and decide if he is really grumpy or useful

And by the way Wallecespace would be a great place to use for a group or client group meeting – just down from Euston


Japan, Libya, COI and the MRS conference

March 18th, 2011 by

It has been a busy week at COG.Never mind that,  events have been happening at a dizzying pace on the world stage. This has meant that we are even more aware than we were a week ago about the role of social media and mass content, and the way we get our news and opinions is changing.

The bought, owned, earned discussion about the role of and relationship between media channels debate is hotting up. We are experiencing it ourselves – should we put a facebook like button on our website – even on our surveys – if we do what does it mean to us and the people who hopefully will click it?

We are nearly ready to launch our mobile implicit research survey – runs on android and iphone and gives us the chance to capture feelings in the moment. I have a feeling that this will be a real winner of an application, because it allows research to follow people in a non-intrusive, easy to relate to way.

Off to the MRS conference next week to show the demo around and meet some friends. Looking forward to Tim Hartford. Wonder how many COI researchers there will be this year?

Ali and I will be writing about what we liked (Facebook like!) and will report on the new venue.

Keep watching the news – it is going to be an interesting few days.


Apps and social media

March 3rd, 2011 by

Spent an interesting day at the Technology for Marketing show at Earls Court yesterday. Lots of SEO stuff, but what interested me were the companies offering to develop apps for mobile platforms.
We have been using mobile as part of our offer for a few years now, with some mini questionnaires on phones (pretty clunky to be honest) and a lot of 2 way texting (which has worked really well).
We want people who are more comfortable using mobile devices, or who communicate via social media, to be participating in our surveys. So the big question is phone based apps, Facebook apps, mobile versions of surveys, or do we just keep it simple?
I would love people to be able to feedback simple information and experiences as they happen – but I haven’t seen the killer app yet. I guess that means we have to build it. Get in touch if you have a great idea! Meantime we have a great voting game we are building for the android / iphone platform. Just don’t call it an app…..


Implicit testing

February 24th, 2011 by

Just off to a meeting about using the original IAT implicit test approach for a client. It’s a great test for uncovering entrenched or hard to acknowledge attitudes, but limited to one issue and one set of values at a time – not ideal for brand tracking.
This time round it makes perfect sense for tracking changes in attitudes we would prefer not to acknowledge. More on this soon if it goes ahead – meanwhile you can see the original work at https://implicit.harvard.edu/implicit/


Eye tracking at trade shows

February 23rd, 2011 by

We have been working with the exhibition industry to help them explain what is special about being at an event. In the old days people were surveyed as they left, or maybe in the show.  The problem is that a lot of what is interesting about people’s behaviour is unconscious – so we can’t tell the researcher what we did, or why we did it.

Yesterday we were in Islington at the design show doing some mobile eye tracking. This meant getting real visitors to spend some time wearing a pair of special glasses, that record what is in front of them and what exactly they focus on. It is a revelation – at last we can see what is catching attention as people wander around the show.

Our client told us that the industry believes you have only  3 seconds to catch attention at a stand. We are now wondering if even that is too much.

Not the most elegant glasses

On a practical note, the clientele included lots of architects so no one felt out of place wearing our rather large glasses. The truth is you get used to wearing them rather quickly, and forget you are being recorded. This was not a problem yesterday, but at the last trade show for the gaming industry, there was a lot of surreptitious glancing at the hostesses being recorded.